What are the Habitat for Humanity ReStores?

Habitat for Humanity of Greater Los Angeles (Habitat LA) operates three Habitat LA ReStores. We sell new and gently used goods such as furniture, appliances, tools, and building materials in a home-improvement-thrift store environment. Every purchase helps low-income families access safe, decent and affordable homes.

 

Do you offer delivery/shipping for Habitat LA ReStore purchases?

We do not offer delivery for purchases, although we have partnered with Lugg to offer a $10 discount for their services when used at Habitat LA ReStores. We also have an eBay store for smaller items that offers free shipping on most items within the United States. Check out our eBay for Charity site here: Habitat eBay

 

What happens with my donation? Does it go into a home built by Habitat?

Material donations are not used in Habitat-built homes. Instead, our Habitat LA ReStores sell them at low-cost to the public. The Habitat LA ReStores generate a valuable revenue stream that enables Habitat for Humanity of the Greater Los Angeles area to build more decent, affordable housing for hard-working, low-income families. Your donation not only helps support the construction of Habitat homes, it also helps reduce the costs of home-improvement for other homeowners in the LA community.

 

Are Habitat LA ReStores open to the public?

Yes! Stop by our three locations in Los Angeles: Bellflower, Torrance, and Mid-Wilshire. We are now open daily 9:30 a.m. - 6:30 p.m.

 

What do the Habitat LA ReStores sell?

Habitat LA ReStores tend to resemble a home improvement store — a very unique home improvement store. At the majority of Habitat LA ReStores you’ll find items that fit into the following categories: building materials, appliances, furniture, home décor and so much more!  The items you’ll find will range from brand new to gently used, and there will likely be a wide range of brands and styles. Of course, that’s not all you’ll find. Because the inventory of each Habitat LA ReStore depends on donations, you never know exactly what you’ll find. We recommend heading to your local Habitat LA ReStore today to see what's in stock! (Of course, you may want to go back next week, too, to see what new items have arrived).

 

Does the ReStore offer building deconstruction services?

We unfortunately do not have the resources to deconstruct or dismantle any items that wish to be donated. We recommend contacting the Deconstruction and Reuse Network for this service.

 

ReStore Online FAQs

What is ReStore Online?

Habitat LA ReStore is now available for online shopping! Here you’ll find a variety of new and gently used products that showcase the best inventory that Habitat LA ReStores have to offer. This option is especially useful for those who prefer to limit contact with others, while still catching those great deals before they slip away. The items listed on ReStore Online are exclusively available through the site and are only available for pick up at the Bellflower location.

 

Where can I pick up ReStore Online purchases?

For now, items are only available for pick up at our Bellflower ReStore location (excluding items earmarked for our In-Store Display, which can be taken from whichever store they’re located in). Appointments are required for item pick-up in order to keep everyone safe and to prevent long wait times. Items must be retrieved within 14 days of purchase.

 

How do I pay?

On ReStore Online you can shop, compare, and pay for your items online, then schedule a pickup in our calendar! Any card payment is accepted, as well as Apple Pay and PayPal.

 

What if I don’t want my item?

Our return policy for ReStore Online allows for order cancellations during the 14 day pick-up time frame, all the way up to your appointment time. If the item is not to your satisfaction upon inspection, simply let us know and we will process a full refund. Items are not eligible for returns after you take possession.

 

Can I use my FiveStar points on ReStore Online?

Unfortunately, our hosting website does not have connectivity with our FiveStar Rewards program. 

 

Can I purchase items available at Habitat LA ReStore retail locations on ReStore Online?

Our inventory is separate from the Habitat LA ReStore locations and we do not offer online payment options for items available in the store at this time.

 

Habitat LA Donation FAQs

What donations do Habitat LA ReStores accept?

We accept household items or building materials, which can include a wide variety of products. Habitat LA ReStore donations come from all kinds of sources — from your neighbor after a finished home project to a large wholesale furniture distributer. You can find a list of items we are currently accepting here.

 

How do Habitat LA ReStores help the environment?

When items are donated to the Habitat LA ReStores they are kept out of the landfill and given a second chance at life. Since 2004 the Habitat LA ReStores have diverted over 13 million pounds from landfills.

 

How soon can you come pick up my donation?

We schedule 3 to 7 days out depending on the time of the month and your location. You can call to schedule a pickup at 424-246-3637 or schedule your own pickup online here.

 

Is there a fee to have my donations picked up?

There is no mandatory fee for pickups. We do have a suggested tax-deductible donation of $15, which helps us cover transportation costs. We are extremely appreciative of any contribution you can make to Habitat LA. The more we save on costs, the more we can do for low-income homeowners in LA!

 

Can the Habitat LA ReStores pick up donations that are inside my home?

Due to concerns surrounding the spread of the COVID-19, we have altered our donation pick-up procedures. Until further notice, our truck teams will no longer enter the donor’s home. All donations will need to be brought outside (on the driveway, porch or garage; we kindly ask that you DO NOT leave the items curbside) just prior to the pick-up time. No assistance loading the items into the truck will be required. Thank you for your understanding as we do our best to keep everyone safe and healthy.

 

Do the Habitat LA ReStores repair donated items and materials?

Unfortunately, we currently do not have the resources to repair or touch up items, which is why we can only accept gently used donations that are in good, working condition.

 

If I’ve scheduled my donation pickup how do I receive my tax deduction receipt?

Our drivers will email you a donation receipt once they have received the items from you. We can also provide you with a hard copy receipt upon request. Legally, Habitat for Humanity cannot appraise your donation(s), so all donors must fill out an estimated value for their donation(s) on the receipt. Please keep in mind that you are required by law to fill out IRS Form 8283 for any donation you value at $500 or more. Any donation with a total value of $5,000 or more must also be professionally appraised.

 

 

Habitat for Humanity of

Greater Los Angeles FAQs

How can I support Habitat for Humanity of Greater Los Angeles?

When you shop or donate at a Habitat LA ReStores, you are automatically supporting not only your local store, but also the Habitat mission worldwide. Click Here for other ways you can support Habitat for Humanity of Greater Los Angeles.

 

What is the mission of Habitat for Humanity of Greater Los Angeles?

Seeking to put God’s love into action, Habitat for Humanity brings people together to build homes, communities and hope.